Home services & trades
Book the next job while you're on this one.
Plumbers, HVAC techs, electricians, cleaners and landscapers can't answer the phone from under a sink. We make sure the next customer still gets an answer, a quote and a time.
Where jobs slip away
Good work. Lost calls.
A job is often won or lost between the first call and a booked time.
| The moment | What usually happens | What we set up |
|---|---|---|
A call while you're on a job |
It goes to voicemail, and the homeowner calls the next company on the list. | An instant answer or text-back that asks what's wrong, where, and how soon. |
A quote request from your website |
It lands in an inbox nobody checks until the evening. | Photos, address and details collected, with a reply that says exactly what happens next. |
An urgent problem at 6 AM |
No heat or a leak can't wait for office hours, so they keep calling around. | Your rules decide what's urgent, and your on-call tech is alerted right away. |
“When can you come out?” |
Back-and-forth texts to find a time that works for everyone. | Arrival windows offered from your calendar, confirmed by text, with a reminder the day before. |
A search from the next town over |
You don't show up in the places you'd happily drive to. | A useful page for each area you serve, with the services you offer there. |
Last year's customers |
Nobody reminds them their system is due for service. | Maintenance-plan and seasonal tune-up reminders on a schedule you set. |
What we build
A dispatcher and a storefront that never clock out.
AI automation
An answering service that books.
Calls, texts and website chats are answered right away, using your services, service area and rules.
- Missed-call text-back
- Urgent calls escalated to your on-call tech
- Quote details and photos collected
- Arrival windows booked from your calendar
Websites & marketing
A website that fills the schedule.
Fast pages that make it easy to call, request a quote or book, and to find you in the towns you serve.
- Service-area pages with real local detail
- A quote request form with photo upload
- Google Business Profile set up properly
- Review requests after every job
Example
No heat at 6:10 on a Sunday morning.
- 01
The call comes in
A homeowner calls your HVAC company. The office won't open for hours.
- 02
Sorted by your rules
The AI asks what's going on. “No heat” matches the urgent rules you set.
- 03
On-call tech alerted
Your on-call tech gets the address and details by text, and the homeowner hears that help is being arranged.
- 04
Next winter, handled
After the repair, they're offered your maintenance plan and get a tune-up reminder before the cold returns.
Checklist
What a great home services website needs.
Tap-to-call in the header
A phone number that's one tap away on every page.
A quote request with photos
Short, with photo upload and a clear note on what happens next.
Booking or arrival windows
Times offered from your real calendar, not a “we'll call you back” form.
Service-area pages
One useful page per town or county you serve, not copies with the name swapped.
Emergency service, stated clearly
If you offer after-hours or emergency service, say so near the top, with how to reach you.
License and insurance details
Shown where customers can find them, especially for work that requires a license.
Reviews and real photos
Recent Google reviews and photos of your team and your work.
Maintenance plans explained
What's included, how often you visit, and a simple way to sign up.
Questions
What contractors ask us.
Will the AI give prices over the phone?
Only the prices and ranges you approve, like a trip charge or a starting price. Anything that needs a look goes to your team as a quote request with photos and details.
How does it decide what's an emergency?
You set the rules, like no heat, no cooling, an active leak or a burning smell. When a call matches, your on-call person is alerted right away. Everything else is booked or queued for the morning.
Can it book into our scheduling software?
Usually, yes. We connect to your calendar, CRM or field service tool where it allows it, and confirm what connects before any work starts.
Are service-area pages worth it?
They help when each page is genuinely useful: the services you offer there, travel details, local photos and reviews. Copy-and-paste pages with the town name swapped don't help anyone, so we don't build them.
How do maintenance-plan reminders work?
Customers on a plan, or who agreed to hear from you, get a text or email before a tune-up or seasonal service is due, with a link to book. You choose the timing and the wording.
We're a one-truck operation. Is this for us?
Yes. The smaller the crew, the more each missed call hurts. We usually start with call and text answering and a simple quote form, then add more only when it pays off.
Related
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